CONSUMER AND CUSTOMER PROTECTION AND NATIONAL DISASTER MANAGEMENT REGULATIONS AND DIRECTIONS

Appeal to customers to avoid stockpiling

Government has imposed regulations that will limit unjustified price hikes and product stockpiling, to protect consumers during the period of the COVID-19 pandemic (Government Gazette, 19 March 2020).

The regulations, announced by Trade, Industry and Competition Minister Ebrahim Patel during a press briefing on Thursday, 19 March 2020 deal with pricing matters and limiting the number of items a consumer or customer may purchase in a defined period of time during the national disaster.

These regulations are implemented to protect consumers and ensure fairness and social solidarity during this period.Government issued directives under the Disaster Management Act and Regulations under both the Competition Act and Consumer Protection Act.

Regarding stockpiling, all retailers will be required to take steps to curb this while ensuring stock availability, including on weekends and month end.

Therefore SSK AGRILAND is with immediate effect rationing the sale of the products listed below:

  • Toilet Paper
  • Hand Sanitiser
  • Facial Masks
  • Disinfectants Cleaners
  • Surgical gloves
  • Disinfectant Wipes
  • Antiseptic Liquids
  • All-Purpose Cleaners
  • Bleach
  • Cooking Oils
  • Wheat Flour
  • Rice
  • Maize Meal
  • Pasta
  • Sugar
  • Long-life Milk
  • Canned and Frozen Vegetables
  • Canned, frozen and fresh meat, chicken or fish
  • Bottled Water

The unprecedented demand has made it difficult to eliminate gaps on our shelves but our Procurement Department is working tirelessly to fill those shelves as quickly as possible from our suppliers. We have increased orders and customers can be assured that we work with our suppliers to track and monitor orders to re stock our store shelves.

We understand customers’ concerns but appeal to everyone to buy only what their families need, so that others are not left without much-needed items. Only if we all work together will there be enough for everyone.

We appreciate your understanding and co-operation in this regard.